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Click here for Broker/Reseller Returns Policy

We inspect and test all of our products to ensure it meets the manufacturer quality standards. If there does happen to be an issue, we will work with you to make it right!

Policy Highlights:

• Generous, 30 day satisfaction guarantee return policy.
• All products carry a manufacturer or 90 Day Tech For Less warranty unless specifically otherwise noted.
• Tech For Less, not the Customer, arranges for and pays all shipping costs related to authorized, defective returns.

Details:
Tech For Less offers a generous 30 day return policy to insure that you are satisfied with your purchase.
To return a product to Tech For Less, please contact your Account Manager or our Customer Service Department by clicking customer service request.

Prior to the return of any product to Tech For Less, you must obtain an RMA number. Product returned without an RMA number will be refused and return to the customer at the customer's expense. Tech For Less will arrange for and pay all shipping costs associated with authorized, defective returns. Your item must be postmarked within 10 days of the shipping label being issued to be considered within the return policy.

Our Returns Policy is subject to the following:

• An RMA number must be requested within 30 days of the delivery date to return a non-defective product. Your item must be postmarked within 10 days of the shipping label being issued to be considered within the return policy.
• For non-defective returns, the customer is responsible for their original and return shipping costs. Tech For Less will provide a pre-paid return label for your convenience but the cost of return shipping will be deducted from your authorized refund.
• If a defective product was purchased from Tech For Less as Factory Sealed, Open Box, or Factory Refurbished, the greater of the manufacturer or 90 day Tech For Less Warranty applies. Please contact the manufacturer first for assistance.
• If the manufacturer is unable to assist you, your defective item can be returned within 90 days of delivery date to Tech For Less and Tech For Less will arrange for and pay the cost to ship authorized defective returns.
• If Tech For Less cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs and will be subject to a 20% restocking fee unless the product is shipped back to the customer at their expense.
• A return label will be emailed to you when the RMA is issued. For your convenience, this label can also be found in your account on the Tech For Less web site which can be accessed via My Account link.
• Refunds will be processed to your account 7-10 days after Tech For Less receives your authorized return at our facility
• Returned product will be accepted only after the issuance of an RMA number.
• Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories.
• Software may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
• In the event that a product received by the customer is defective and the product has been removed from the country after delivery within the USA, the customer must return the product to the ship-to address listed on the invoice, and then Tech For Less will provide a shipping return label for the return to Tech For Less. Tech For Less will not be responsible for any taxes, duties, or fees related to this return. Taking a product permanently out of the USA may void the warranty. Please check with individual manufacturers for specifics and consider one of our extended warranties for added peace of mind.

To return a product to Tech For Less, please contact your Account Manager or our Customer Service Department by clicking customer service request.

For added peace of mind, check out the CPS Extended Warranties we offer.