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Broker/Reseller Returns Policy


Click here for End User Return Policy

All Reseller/Broker returns are handled on a case-by-case basis

Returns Policy – TFL does not accept returns from broker/resellers unless there is a damaged, defective* or incorrect item. Should an item be received which is damaged, defective or incorrect, please contact your sales representative for an RMA.

Return Period – Should a unit be received by the client which is damaged, defective or incorrect, the buyer has fifteen (15) days from delivery to contact TFL in writing (email is acceptable) to obtain an RMA number and arrange for the unit to be returned to TFL for another unit of the same make and model (if available). If upon receipt of returned RMA, TFL is unable to verify the customer complaint, a 15% restocking fee will be charged to the buyer in addition to the shipping fees.

RMA Required – Should a unit be received without a valid RMA, or be delivered to TFL more than fifteen (15) days after the issuing of the RMA, the returned unit will be rejected and will be shipped back to the buyer at their expense.

*Exclusion would be units sold in an "as-is" state

This information must be included on your P.O.:

  • Condition of product must be noted on the P.O
  • SKU and individual pricing must be listed in detail on the P.O.

The Tech For Less Promise:

Join the over 1 million satisfied customers we've been serving since 2001. We inspect and test all of our products to ensure it meets the manufacturer quality standards. We have a 30 Day Return Policy and every product has the Manufacturer Warranty against defects. If there does happen to be an issue, we will work with you to make it right!

30 Day Moneyback

Contact Us

1610 Garden of the Gods Rd.
Colorado Springs, CO 80907

Sales: 1.866.880.1230

Operating Hours

Monday — Friday
Outlet Store:
9:00am to 6:00pm MT
Phone Inquiries:
8:00am to 6:00pm MT

Email Us
Sales/Product Questions
After Sales Support
Customer Service Request Form


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Helpful info while trying to decide on a TV model. Ordering was easy, TV arrived in great shape, had best price. ...
Claudia M. -
Sep 16th 2014
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*The Compare At price is the lowest price we've recently found on the Web from another reputable merchant.